At PJN ITSM Consultancy, we recognise that organisations often need expert support that’s agile, responsive, and free from lengthy contractual obligations. Our Consultancy Ticket Bundle model is designed precisely for those scenarios, providing a versatile solution that fits around your operational cadence.

Clients can purchase blocks of consultancy time, each redeemable through our dedicated Administration Team. Every ticket delivers 8 hours of specialist ITSM support, tailored to your specific requirements and scheduled to suit your business priorities.

✅ What You Gain

• Rapid access to experienced ITSM consultants
• Flexible engagement that adapts to your timelines
• A cost-effective alternative to traditional contracts
• Support across service design, transition, governance, and tooling consultancy

Whether you need process refinement, SLA development, tooling advice, or short-term project input, PJN ITSM Consultancy makes high-quality expertise available, on your terms.